.banner-thumbnail-wrapper { display:none; }

New Low 1.8% Credit Card Processing Rate for the 2018-2019 Summer & Winter Seasons

logo.png

Denver, CO - Snowvation is pleased to announce groundbreaking cost savings with a new low rate of 1.8% credit card processing heading into the 2018-2019 Summer & Winter seasons. Starting next season, current and future Snowvation partner resorts will benefit from some of the most competitive available card processing rates in the market. These new low rates will be available for all card types and include no fixed-fee per transaction.

Groundbreaking cost savings with a new low rate of 1.8% credit card processing heading into the 2018-2019 Summer & Winter seasons.


For a resort producing $1,000,000 in seasonal ski school sales, for example, Snowvation’s card processing rate represents over $12,000 in seasonal savings from industry standard card rates. Further, Snowvation’s new card rate will be available to all partner resorts, regardless of the size and scope of the resorts operation and annual volume.
“We are thrilled to be able to help our resorts improve their margins with our new 1.8% credit card rate. In a recent study, it was noted that 75% of consumers prefer credit & debit cards as a method of payment with just 11% preferring cash. As our partner resorts customer bases move in this direction, we want to help them keep more of what they earn” said Michael Stocker, CEO at Snowvation. 


To date this season, Snowvation has processed millions of dollars for its partner resorts across the US, China, & Japan, while handling all PCI compliance, regulatory concerns, and credit card processing risks for its partners. Standard credit card processing rates vary between card type, method of payment, and more, but can be as high as 3.5% in some cases. New and current partners will begin to see the discounted rate of 1.8% beginning May 1, 2018.

Our Snowvation Experience - Tamarack, Idaho

logo34.png

We spoke with Snow Sports School Administrator Chelsea Tuttle from Tamarack Resort about her experience working with Snowvation technology thus far. Tamarack is located in beautiful western Idaho, just 90 miles from Boise. This is the first season Tamarack has partnered with Snowvation. 

A family enjoying the great skiing Tamarack has to offer

A family enjoying the great skiing Tamarack has to offer

Why did you choose to partner with Snowvation for a new e-commerce/booking interface?

The support team at Snowvation has made all the difference. Knowing that I have the knowledge of the folks directly responsible for creating Snowvation at my fingertips for any conceivable problem or question I have has helped me use the system with confidence.
— Chelsea Tuttle, Snow Sports School Administrator

Short answer…I didn’t! It was decided before I was hired. HOWEVER, I think Wolfe (Operations Director) saw the huge growth potential for us in having a combined online booking/scheduling/follow-up (report card, guest interaction, etc) system at the resort. Prior to Snowvation, we did all of our bookings and scheduling over the phone and on paper, with no electronic system to back it up.

Describe your experience integrating Snowvation technology throughout Tamarack’s ski school.

Other than having to get all of our instructors onboard with the new online technology (we have some “old-school” folks here), it’s been a breeze. We are having to retrain our long-term guests to start booking online, which has gone pretty well, but otherwise working together with the Snowvation support team we’ve been able to get all of our products and pricing dialed in to make booking people easier than ever and take some of the load off of our shoulders with the online booking ability.

What prior issues did your resort face that were solved by implementing Snowvation technology?

We were also able to pre-book more lessons than we ever had in the history of Tamarack for the holiday season because of the online booking.

As mentioned above, trying to maintain a decent capacity expectation without overbooking accidentally and then scheduling without accidentally double-booking an instructor was something I can only assume were big problems before Snowvation. I know that we were also able to pre-book more lessons than we ever had in the history of Tamarack for the holiday season because of the online booking. Prior to Snowvation, every booking had to be taken over the phone and there just aren’t enough hours in the day to return every single phone call and give the kind of service expected over the holiday season. With online booking, the process was expedited and took a huge load off of our shoulders and enabled us to better serve our customer’s other needs.

How has the implementation of Snowvation enhanced both the guest and instructor experience at Tamarack?

The beautiful view Tamarack has to offer

The beautiful view Tamarack has to offer

With the ability for customers to easily return to their accounts and book further lessons, it helps expedite the booking process even more. Connecting the instructor and guest digitally provides for a better guest experience and allows the instructor to communicate about the progress of the student in a way that they can retain for their own records. It also helps the instructors achieve recognition for the experiences they give to their students with the online review system, allowing future guests to feel like they’re getting a more personal experience by requesting an instructor that fits their needs best.

Any general thoughts on innovation and technology within the ski industry?

Having the ability to carry our booking/scheduling/review system essentially in our pockets on our phones or tablets has helped facilitate a lot of growth in our department and resort. Being able to glance at a layout of the day and see where our availability is and who is doing what at any given moment of the day makes booking walk-up clients easy and far less cumbersome than before.

Any additional comments about Tamarack, Snowvation, or other thoughts you would like to cover?

Throughout my time in this new position at Tamarack and working with Snowvation as a new addition to our resort, I have to say that the support team at Snowvation has made all the difference. Knowing that I have the knowledge of the folks directly responsible for creating Snowvation at my fingertips for any conceivable problem or question I have has helped me use the system with confidence. It’s a new company that’s still very much building and growing, but knowing they care so thoroughly about their clients and our needs makes me want to stick with Snowvation and be a part of its success as they continue to grow and develop.

Snowvation and Peak Resorts Expand Partnership Heading into 2017-18 Winter Season

Screen Shot 2017-12-13 at 6.43.39 AM.png

DENVER, CO - Peak Resorts, a leading owner and operator of high-quality, individually branded ski resorts in the U.S, is enhancing the guest experience in ski & snowboard school with innovative technology. Mount Snow (VT), Attitash Mountain (NH), Wildcat Mountain (NH), and Crotched Mountain (NH) have partnered with Snowvation, the largest and fastest growing snowsports technology platform, to streamline all aspects of their ski school and better engage guests and instructors.

“Being a leader in technology from snowmaking to e-Commerce is central to Peak Resorts and Mount Snow’s strategy, so Snowvation was a logical choice for us.  It is the most flexible online booking solution that we found to work for both the guest and the resort,” said Erik Barnes, who was recently promoted to Vice President and General Manager at Mount Snow.

“As we started to work through the integration challenges into our existing resort software, Snowvation’s team was incredibly receptive to our needs.  They found logical solutions to our issues and made changes to their processes to fit with our solution, but also provoked changes to our existing processes where technology could help us to innovate from our operational status quo in other ways,” Barnes added.

Mount Snow, recently ranked #3 on the East Coast by Ski Magazine, and Peak Resorts are prepared for their best season yet. With the most terrain open in the East, taking a lesson is a great idea for any skier or rider of any ability level. With Snowvation’s technology guests at these four resorts can now book lesson products online, read and review instructor profiles, and even receive digital progress cards and photo/video feedback.

“Mount Snow, one of Snowvation’s original partner resorts, and Peak recognize the need for a fully enabled e-commerce experience and the back-end that can make it happen. That’s why we’re so excited to expand this partnership. Snowvation’s recently overhauled technology and redesigned ShredBetter.com will help further ensure a seamless ski school experience” said Michael Stocker, CEO at Snowvation. “We are equally thrilled to launch SV Enterprise II at Crotched Mountain with Tim Shannon and his team. Guests visiting Crotched will now be able to book lessons from their smartphones at home in Boston, en route the resort, or in the lodge during apres-ski.”

“Throughout testing, the SV team was readily available to answer questions, listen to suggestions, and provide solutions. Our staff are thrilled to have the ability to view when they are working, where they are working, and request changes from their phone, tablet, or home computer. Due to the implementation of Snowvation, our guests will notice improvements to service including the ability to book lessons from a phone, view and pick your favorite instructor before your next private lesson, and receive e-mailed electronic progress cards. We look forward to working with Snowvation to improve our guests’ booking and purchasing experience.”

All four resorts will be live for booking with Snowvation on December 15th.

Media Contact: Jake Luster
jake@snowvation.com, (970) 633-0322

---

About Peak Resorts - Peak Resorts, Inc. is a leading owner and operator of high-quality, individually branded ski resorts in the U.S. We currently operate 14 ski resorts primarily located in the Northeast and Midwest, 13 of which we own. The majority of our resorts are located within 100 miles of major metropolitan markets, including New York City, Boston, Philadelphia, Cleveland and St. Louis, enabling day and overnight drive accessibility. Our resorts are comprised of nearly 1,650 acres of skiable terrain that appeal to a wide range of ages and abilities.

About Snowvation - Founded in 2016, Snowvation is the largest and fastest growing snowsports platform.  Snowvation is a venture-backed technology company growing the ski and snowboard industry by leveraging modern day technologies to help resorts like Mount Snow, Attitash, Wildcat, and Crotched, better accommodate and communicate with today’s customers. With innovative cloud software, it enhances guest experiences and streamlines resort operations and processes at over 25 resorts across the U.S., China, & Japan.